Help centre

Delivery, returns and the fine print.

Standard nationwide delivery is R99. Orders over R1000 ship free automatically — no code needed.

Orders processing time takes 1-2 days from Cape Town. Delivery times take from 3-4 business days, outlying areas 4–5.

Yes. You have 30 days from delivery to return anything unused and in its original packaging, and we arrange collection at no charge.

Email maison@maisonware.africa with your order number and a photo within 7 days of delivery. We will replace it or refund you in full.

Visa and Mastercard, plus PayFast, Yoco and instant EFT.

Every product carries a warranty against manufacturing defects — between one and ten years depending on the piece.

R99 standard delivery

Free on orders over R1000.

2–5 business days

Nationwide, from Cape Town.

30 days to return

Free collection from your address.

1–10 year warranty

Depending on the product.